Questions? Call us +43 (0)7612 786-0
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FAQ

Open my account and create account
Please contact us by email: service@gmundner.at or by telephone: +43 7612 786-91
Open my account and forgot password
Open my account and change password
Open my account and amend your contact data 
Please contact us by email: service@gmundner.at or by telephone: +43 7612 786-91
No
Please contact us by email: service@gmundner.at or by telephone: +43 7612 786-91
This article is currently in production, please try it again later.
Please contact us by email: service@gmundner.at or by telephone: +43 7612 786-91
You can enter the gift card or voucher code on the basket page.
Please contact us by email: service@gmundner.at or by telephone: +43 7612 786-91
Wedding lists are currently in work, in the meanwhile we ask for your patience. 
Please see our terms of delivery
Yes, see our terms of delivery
Please contact us by email: service@gmundner.at or by telephone: +43 7612 786-91
Deliveries within Austria and to Germany by post: 2 - 5 days
Deliveries to all other countries by UPS: 4 - 6 days
No
Please contact us by email: service@gmundner.at or by telephone: +43 7612 786-91
For deliveries in Austria and Germany you will get a notification from the Post. 
For all other countries UPS tries to deliver 3 times. 
Delivery to PO-box: no
Delivery to packing station: to Germany and Austria yes
You will get the invoice together with the goods. Please transfer the amount to the mentioned bank account.
This payment method is possible only for deliveries to Austria and Germany for amounts up to EUR 150,00.
Please transfer the amout to following bank account:
Allgemeine Sparkasse OÖ Bank AG
IBAN: AT16 2032 0100 0005 3975
BIC: ASPKAT2LXXX
You get the order confirmation by email. Please transfer the amount to the mentioned bank account within 2 weeks. After 2 weeks the order will be cancelled automatically if no payment has been done.
Please contact us by email: service@gmundner.at or by telephone: +43 7612 786-91
For deliveries wihin Austria or to Germany please follow the instructions on our website for returns.
For deliveries to all other countries,  please contact us by email: service@gmundner.at or by telephone: +43 7612 786-91
Pleae make a picture of the article/s and send it together with the filled in return-sheet to retoure@gmundner.at.
Within 14 days.
Please consider that we will credit you only for returned articles which arrive in good condition.
Yes, visit our website care instructions.
In case of claims/broken articles we bear the costs.
In case you return the whole order because you don't like them, we do not refund the shipping costs.
We will transfer the respective amount to your bank account.
Please visit our website Availabiliy guarantee
Yes, please visit our website care instructions.
Please visit our website all you need to know
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